Gloria Jean’s Coffees is a leading Australian coffee house operator and sells hand crafted signature hot and cold coffee drinks, traditional espresso drinks, a range of single origins, blends and estate whole bean coffees and specialty teas, along with light meals, cakes, pastries and coffee accessories in a comfortable and friendly environment.
We believe that Gloria Jean’s Coffees is setting a world standard in franchising coffee houses, with our combination of a passionate, skilled team, a recognised brand and award-winning and proven systems. We are dedicated to excellence and innovation in everything we do and foster a culture of enthusiasm, family values and a strong belief in people.
Gloria Jean’s Coffees' success around the world is built not only on our passion to offer the best quality coffee, but in knowing that to be loved and respected you must first respect the cultures and needs of others. That’s why we understand that no matter where you visit us around the world, it’s important that our signature experience also has a touch of local culture and taste. It’s how our Vision to be the most loved and respected coffee company worldwide, is supporting our global business growth.
We believe in supporting the communities that have embraced us. We are committed to leaving a net positive benefit in both the communities from where we source our coffee and those communities we serve. That’s why we put so much passion into selecting the world’s highest quality Arabica beans, sourcing directly from farms in the top growing regions worldwide. We lovingly roast each batch of coffee in our state of the art roasting facilities in Sydney, Australia and handcraft each drink in store to provide not just a cup of coffee but the ultimate coffee experience.
Our international development strategy is based on the Master Franchise entry model as we believe that it is the most appropriate and suitable model for the international growth of a chain coffee house brand where excellence in product quality and operations and guest hospitality are critical. We believe our Master Franchising and Sub Franchising model gives us a competitive advantage against other brands that do not use this model.